Shipping & Delivery

At KhalijBay, we want your shopping experience to be simple, convenient, and stress-free. Once you place your order, our team works to process and prepare it for delivery as quickly as possible.

Order Processing

Orders are normally processed after they are successfully placed and confirmed.

Before dispatch, we may contact you using the contact information provided with your order to confirm your order details and delivery information.

Once your order has been prepared and dispatched, it will be handed over to our delivery partner for shipment.

Delivery Across Pakistan

We aim to deliver orders to customers across Pakistan.

Delivery time may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Your order may arrive earlier or later than the estimated delivery period depending on these factors.

Delivery Address

Please make sure that your delivery information is complete and accurate when placing your order.

This includes:

  • Full name

  • Complete delivery address

  • City

  • Active phone number

  • Any useful delivery instructions

Incorrect or incomplete information may result in delivery delays or failed delivery attempts.

Cash on Delivery

Where Cash on Delivery (COD) is available for your order, payment can be made to the delivery representative when your package arrives.

Please ensure that someone is available to receive the order at the provided delivery address.

Delivery Attempts

Our delivery partner may contact you by phone when attempting to deliver your package.

If you are unavailable, additional delivery attempts may be made according to the courier's procedures.

To avoid delays, please keep your phone available after placing an order.

Delays

While we do our best to ensure timely delivery, certain situations may cause delays, including:

  • Weather conditions

  • Public holidays

  • High order volumes

  • Courier delays

  • Incorrect or incomplete delivery information

  • Remote or difficult-to-reach locations

  • Other circumstances outside our control

We appreciate your patience if your order takes longer than expected.

Order Issues

If you experience an issue with your delivery, please contact our customer support team with your order details.

We will do our best to help you resolve the issue as quickly as possible.

Our Commitment

At KhalijBay, we're committed to making online shopping easier from the moment you place your order until it reaches your doorstep.

KhalijBay — You Daily Shop Made Easy.