Contact Us

We're Here to Help

Have a question about a product, your order, delivery, returns, or anything else?

The KhalijBay customer support team is here to help. Whether you need assistance before placing an order or after receiving your purchase, feel free to reach out to us.

You Daily Shop Made Easy

Contact Us

WhatsApp & Phone

For quick assistance, you can contact us through WhatsApp or phone.

Phone / WhatsApp: +92 328 8123234

You can contact us regarding:

  • Product questions

  • Order confirmation

  • Order status

  • Delivery issues

  • Returns and replacements

  • Refunds

  • General customer support

Email

For questions, requests, or support inquiries, email us at:

supportkhalijbay@gmail.com

When contacting us about an existing order, please include your order number and the relevant details so we can assist you more quickly.

Customer Support

We serve customers across Pakistan and aim to provide a simple, helpful, and reliable shopping experience.

Our team will make reasonable efforts to respond to customer inquiries and help resolve any issues.

If something goes wrong with your order or shopping experience, we will always try to find a good solution for you.

Before Contacting Us

For order-related questions, having the following information ready can help us assist you faster:

  • Order number

  • Name used when placing the order

  • Phone number used for the order

  • Description of your question or issue

  • Photos or videos when reporting a damaged or incorrect product

Thank you for choosing KhalijBay.

You Daily Shop Made Easy